MyTutor | Bukky Oluseye

ABOUT MYTUTOR

MyTutor is the UK’s leading online tutoring platform where you can book tailored one-to-one lessons with top tutors. This case study looks at redesigning the app created for tutors to manage bookings, requests and messages.

Current App

The current app is currently experiencing many issues including lesson times not being adjusted for British Summer Time (BST). According to the iOS App Store, the app was last updated 2 years ago. Below are the app ratings for the app taken from the iOS App Store and the Google Play Store.

Aliyah Begum

About

Aliyah is a recent graduate. She studied Biomedical Sciences at UCL, UK as an international student. She is now back home in Turkey, looking into the possibility of studying a post-graduate degree. She started tutoroing during university and has chosen to continue whilst she decide what her next steps are. She tutors Biology, Chemistry & Maths on the MyTutor platform.

Needs & Goals

Instability of her job as a tutor - inconsistent work makes it hard for her to support herself as she decides what to do next
Dealing with difficult students
Managing studying, tutoring and free time

Age

Occupation

Location

Self-Employed

Istanbul, Turkey

Michael Goma

About

Michael is currently a 2nd year student studying Law with French Law at University of Warwick. In his spare time, between lectures, he tutors English & French to KS3, GCSE & A-Level students on the MyTutor platform. He also tutors French to university students privately.

Needs & Goals

Financial independence - being able to support himself through university
Seeing his students progress and succeed

Pains

Instability of his job as a tutor - inconsistent work seeks to jeopardise his financial independence
Trying to stay passionate and enthusiastic about tutoring
Managing studying, tutoring and free time

Age

Occupation

Location

Student

London, UK